Legal & Privacy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 15, 2024

Introduction

Athor.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our DDoS mitigation, WAF protection, and CDN services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number, billing information)

• Service configuration data and settings

• Payment and billing information

• Communication records (support tickets, emails, chat logs)

We automatically collect certain information when you use our services:

• Network traffic data and logs

• IP addresses and geolocation data

• Device information and browser type

• Usage statistics and performance metrics

• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services

• To process transactions and send related information

• To send technical notices, updates, and support messages

• To respond to your comments, questions, and requests

• To monitor and analyze trends, usage, and activities

• To detect, prevent, and address technical issues and security threats

• To comply with legal obligations and enforce our terms

• To personalize your experience and provide customer support

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our services (under strict confidentiality agreements)

• When required by law or to respond to legal process

• To protect our rights, property, or safety, or that of our users

• In connection with a merger, acquisition, or sale of assets (with notice to users)

• With your explicit consent or at your direction

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest

• Regular security audits and vulnerability assessments

• Access controls and authentication mechanisms

• Network security and DDoS protection

• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings

• Analyze how you use our services

• Provide personalized content and advertisements

• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information

• Correction: Request correction of inaccurate data

• Deletion: Request deletion of your personal information

• Portability: Request transfer of your data

• Opt-out: Opt-out of certain data processing activities

• Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:

• Standard contractual clauses

• Adequacy decisions

• Other legally recognized transfer mechanisms

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date

• Sending you an email notification (for material changes)

• Displaying a prominent notice on our website

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Athor Networks (DBA) | Spheres Hosting L.L.C.
Casper, WY — United States

Key Points

We never sell your personal information
We use industry-standard encryption
You have control over your data
We comply with GDPR, CCPA, and other regulations
We only share data when legally required
We maintain strict access controls

Questions About Privacy?

Our privacy team is here to help. Contact us if you have any questions or concerns about your data.

Contact Privacy Team