Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
Athor.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our DDoS mitigation, WAF protection, and CDN services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information that you provide directly to us, including:
• Account information (name, email address, phone number, billing information)
• Service configuration data and settings
• Payment and billing information
• Communication records (support tickets, emails, chat logs)
We automatically collect certain information when you use our services:
• Network traffic data and logs
• IP addresses and geolocation data
• Device information and browser type
• Usage statistics and performance metrics
• Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
• To provide, maintain, and improve our services
• To process transactions and send related information
• To send technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To personalize your experience and provide customer support
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
• With service providers who assist us in operating our services (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets (with notice to users)
• With your explicit consent or at your direction
Data Security
We implement industry-standard security measures to protect your information:
• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Network security and DDoS protection
• Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights:
• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Opt-out of certain data processing activities
• Objection: Object to processing of your personal information
To exercise these rights, please contact us using the information provided in the Contact section.
Data Retention
We retain your personal information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:
• Standard contractual clauses
• Adequacy decisions
• Other legally recognized transfer mechanisms
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)
• Displaying a prominent notice on our website
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Key Points
Questions About Privacy?
Our privacy team is here to help. Contact us if you have any questions or concerns about your data.
Contact Privacy Team